Frequently Asked Questions
From online prescriptions, diagnosis, and treatment, our psychiatrists partner with you for all of your mental healthcare needs.


You’ve got questions, we’ve got answers.
What is Telepsychiatry?
Telepsychiatry allows us to provide online mental health services through a video chat platform. These platforms are HIPAA compliant and protect patients’ privacy and confidentiality.* You will receive an easy link to access the video appointments. No downloads or apps are required.
How do I schedule an appointment?
Complete our screening questionnaire. Then, you will receive a link to our calendar website where you can schedule and pay for your online psychiatry appointments.
What if I want to see the provider in person?
We are not offering in person appointments due to COVID-19.
How do I access my provider after my initial intake?
You will have the ability to contact your mental health provider via email for any questions and concerns during your treatment process.
How much does online treatment cost and do you accept insurance?
- We do not accept insurance for intake and follow up appointments, but you can use your insurance to pay for your online prescriptions.
- The initial appointment is $250 from $500 and you can select either a monthly subscription or pay any time you schedule a follow up appointment. Please see our pricing or contact info@myfocusclinic.com for more information.
What is your Cancellation Policy?
We understand things come up. You can cancel or reschedule your appointment free of charge 24 hours before your appointment. Within 24 hours or in the case of a no show, there is a fee of $99.
What if I am in a mental health crisis?
Please call 9-1-1 if you are having an emergency. You can also contact the National Suicide Prevention Hotline at 1-800-273-8255.
What prescription medications do you prescribe?
Get your prescription medications online. We prescribe medications for depression, anxiety, and ADHD. These include antidepressants, stimulant, and non-stimulant medications.
For ADHD, we are compliant with state rules & regulations and require patients to sign a stimulant contract. We do not prescribe benzodiazepines.
What are natural treatments?
We use a biopsychosocial approach to treatment, which is not limited to medications but also incorporates holistic approaches to treatment.
It’s important to remember that most natural mental health supplements are generally safe, but they are not without risk. You and your provider will go over the risks and benefits of supplements and you will make an informed decision before beginning treatment.
How does medication delivery work?
The provider will send your online prescription to a mail-order pharmacy that will then deliver medication to your home. Alternatively, the provider can also send the prescription to a pharmacy of your choice.