Frequently Asked Questions
From online prescriptions, diagnosis, and treatment, our psychiatrists partner with you for all of your mental healthcare needs.
You’ve got questions, we’ve got answers.
Telepsychiatry allows us to provide online mental health services through a video chat platform. These platforms are HIPAA compliant and protect patients’ privacy and confidentiality.* You will receive an easy link to access the video appointments. No downloads or apps are required.
Complete our screening questionnaire. Then, you will receive a link to our calendar website where you can schedule and pay for your online psychiatry appointments.
We are not offering in person appointments due to COVID-19.
You will have the ability to contact your mental health provider via email for any questions and concerns during your treatment process.
- We do not accept insurance for intake and follow up appointments, but you can use your insurance to pay for your online prescriptions.
- The initial appointment is $250 from $500 and you can select either a monthly subscription or pay any time you schedule a follow up appointment. Please see our pricing or contact email@example.com for more information.
We understand things come up. You can cancel or reschedule your appointment free of charge 24 hours before your appointment. Within 24 hours or in the case of a no show, there is a fee of $99.
Please call 9-1-1 if you are having an emergency. You can also contact the National Suicide Prevention Hotline at 1-800-273-8255.
Get your prescription medications online. We prescribe medications for depression, anxiety, and ADHD. These include antidepressants, stimulant, and non-stimulant medications.
For ADHD, we are compliant with state rules & regulations and require patients to sign a stimulant contract. We do not prescribe benzodiazepines.
We use a biopsychosocial approach to treatment, which is not limited to medications but also incorporates holistic approaches to treatment.
It’s important to remember that most natural mental health supplements are generally safe, but they are not without risk. You and your provider will go over the risks and benefits of supplements and you will make an informed decision before beginning treatment.
The provider will send your online prescription to a mail-order pharmacy that will then deliver medication to your home. Alternatively, the provider can also send the prescription to a pharmacy of your choice.